Terms and Conditions

  • This website is operated by The Wanderer's Eye (Ruben and Susan Alexander). The website is best viewed on a desktop/ laptop.

  • Copyright

      • All images on the website are the exclusive property of Ruben Alexander (The Wanderer's Eye) and are subject to copyright laws. All Rights Reserved. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof any image, unless explicit written permission is given through a binding agreement.

      • Copyright for the photographs is retained by the original creator, Ruben Alexander (The Wanderer's Eye) even after purchase of fine art prints. All Rights Reserved. Copyright does not transfer to buyers or collectors.

      • The commercial use of our contents without permission of the originator is prohibited.

      • Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

  • In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

  • When ordering an item, you agree that: (i) you are responsible for reading the full item listing (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the payment process.

  • The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing is available on the payments page.

  • We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

  • We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.

  • You agree to indemnify and hold Ruben Alexander harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

  • To the maximum extent permitted by applicable law, in no event shall Ruben Alexander, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

  • To the maximum extent permitted by applicable law, Ruben Alexander assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; and (ii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

  • We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms.

  • Payment, Shipping and Delivery Terms and Info

  • Liability for Links

    • Our offer includes links to external third-party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

    • The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

  • Order Cancellation Policy

    • To cancel order, you will have to contact us.

    • We will consider order cancellation and refund on a case-case basis.

      • For Cancellation done before the product has been printed, we will do a full refund.

      • Any cancellation done after the product is printed, we may consider a partial refund at the sole discretion of the photographer on a case-to-case basis.

      • Cancellation after Shipping is not possible.

  • Right to Withdrawal

    • If you have received the Prints and are not happy with the quality, you have the right to withdrawal and return the artwork within seven days from date of delivery. Other reasons for withdrawal will not be entertained.

    • Important: In order to exercise your right of withdrawal, you must inform us by of your decision to withdraw by contacting us.

    • You must return or hand over the artwork to us immediately and in any case no later than seven days from the day on which you notify us of withdrawal intent. The deadline is met if you send the goods before the end of the period of seven days.

    • If you exercise your right to withdraw, we will refund you all payments that we have received from you. However, you will have to bear the direct costs of returning the artwork. The artwork must be returned in its original packaging and undamaged. Also, note that, you may have to pay for any loss in value of the goods if this loss in value is due to handling of the goods while returning.

    • We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.


  • Damage of Package during Shipping

    • Important: If your artwork arrives and the box is damaged, please contact us immediately. Do not open the damaged package until you PHOTOGRAPH THE DAMGED PACKAGE. You may open the package to check on the artwork. If the artwork is damaged, please photograph the damaged artwork as well.